Business process improvement/re-engineering

What are the most important processes your business or organization does?  Most people think in terms of their organization rather than their processes.  Even the largest companies can narrow down their list of critical business processes to just a handful.  Keeping in mind that an organization is built to support a process and not the other way around, we work to help you first identify and understand your critical business processes, and then work to optimize them through streamlining or re-engineering.